Does Your Business Need Telephony Services?

Posted on Dec 9 2014 - 11:08am by admin

The way businesses are operating is constantly changing and many businesses now seem to be facing the option of either adapting or perishing. Now more than ever, business is a dog eat dog world, with 41 companies failing to October 2014. Due to this, your business needs to consider its options carefully and evolve its strategy to suit. One way that you can do this is by adopting a telephony service, here’s how and why they can be useful for your business.

Telephony Services

Efficient Communications Systems

A telephony system allows you to communicate with your clients in a professional and efficient manner, meaning that you can deal with them promptly and accurately, keeping a client on your good side.

As well as this, the great thing about a telephony service is that it can grow or contract around your business, meaning that no matter whether you’re increasing the number of staff, or downsizing, you can have a telephony system that meets your business’s requirements.

But What’s on Offer?

Of course, depending on the nature of your business, you’ll need to adapt your technology so that it is suitable for what you require. If not, you’re simply wasting money. Nowadays, telephony systems are incredibly wide ranging, so it’s up to you to pick and choose a system that suits you. A company such as Landmark Technology, for example, have lots to offer. But we will go through just a few examples of popular systems here:

Bring Your Own Device: A bring your own device system (also known as BYOD), allows all of your employees to integrate their personal phones and tablets onto the business server, meaning that they can theoretically work from anywhere. This is the perfect solution if you only own a small business or are located on a small premises as it allows for maximum flexibility.

Handset: A basic, all options covered system, the handset option works perfectly for a large business in a single office. Providing you with all the options you’d expect from such a device, as well as several others, this gives you perfect in-house coverage.

Virtual/ Remote Headsets: A virtual system allows you to extend your system across multiple offices anywhere in the world, making it ideal if you’re setting up regional offices across the globe.

Of course, these are just three examples of how you can make telephony services work for you, and how they can help you improve your business. Will you take the plunge?